Adfontes Software named a preferred SolarWinds Channel Partner for SolarWinds Service Desk

Solarwinds Service Desk  - is a cloud-based service management solution built to streamline the way you provide support and deliver services to your organization. Whether you have a small IT operation with basic IT ticketing needs or a large enterprise with a complex IT infrastructure and mature processes, SolarWinds Service Desk is designed to meet your current needs with the flexibility to scale and support your future business requirements.

Key Features

-Incident management consolidates, manages, and prioritizes incoming tickets.

-Service catalog standardizes service request and fulfillment processes.

-Fully integrated IT asset management compiles hardware, software, POs, and more.

-Service portal for users to have a single place to submit tickets and requests.

 

More Features

IT Asset Management

Incident Management

Employee Service Portal

CMDB Software

Change Management

Discovery

ITIL Service Automations

Knowledge Base

IT Service Catalog

Reporting

Service Desk Mobile App

Problem Management

Procurement Tools

Risk Detection

Service Level Management

Release Management

Benchmarking

Internationalization and Localization

Dashboards

Software License Management

 

Learn more about SolarWinds Service Desk (https://www.solarwinds.com/service-desk)

 

 

 

 

SolarWinds Discovery gives you a full picture of your organization’s technology landscape. Our SaaS-based auto-discovery solutions capture complete and accurate data on your IT infrastructure, helping you map and manage all your hardware and software assets. Fully integrated into your SolarWinds Service Desk, SolarWinds Discovery aligns your asset management, configuration management, and service management processes, allowing you to maximize the value of your assets and giving you the insights needed to keep the technology supporting your organization under control and fully operational.

 

 

 

 

About Adfontes Software

Adfontes Software is a leading Dutch IT Technology Company who delivers great business value to customers in all market segments from small to global Fortune 500 with Operational Intelligence Analytics & Security software and Consultancy. Adfontes Software is a recommended SolarWinds Premier Strategic Partner and is serving 500+ customers, partners and resellers accross EMEA with SolarWinds Licenses, Authorized Support Renewals, Consultancy and Training.

 

 

 

 

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