Solarwinds Service Desk - is a cloud-based service management solution built to streamline the way you provide support and deliver services to your organization. Whether you have a small IT operation with basic IT ticketing needs or a large enterprise with a complex IT infrastructure and mature processes, SolarWinds Service Desk is designed to meet your current needs with the flexibility to scale and support your future business requirements.
Key Features
-Incident management consolidates, manages, and prioritizes incoming tickets.
-Service catalog standardizes service request and fulfillment processes.
-Fully integrated IT asset management compiles hardware, software, POs, and more.
-Service portal for users to have a single place to submit tickets and requests.
More Features
IT Asset Management
Incident Management
Employee Service Portal
CMDB Software
Change Management
Discovery
ITIL Service Automations
Knowledge Base
IT Service Catalog
Reporting
Service Desk Mobile App
Problem Management
Procurement Tools
Risk Detection
Service Level Management
Release Management
Benchmarking
Internationalization and Localization
Dashboards
Software License Management
Learn more about SolarWinds Service Desk
SolarWinds Discovery gives you a full picture of your organization’s technology landscape. Our SaaS-based auto-discovery solutions capture complete and accurate data on your IT infrastructure, helping you map and manage all your hardware and software assets. Fully integrated into your SolarWinds Service Desk, SolarWinds Discovery aligns your asset management, configuration management, and service management processes, allowing you to maximize the value of your assets and giving you the insights needed to keep the technology supporting your organization under control and fully operational.
About Adfontes Software
Adfontes Software is a leading Dutch IT Technology Company who delivers great business value to customers in all market segments from small to global Fortune 500 with Operational Intelligence Analytics & Security software and Consultancy. Adfontes Software is a recommended SolarWinds Premier Strategic Partner and is serving 500+ customers, partners and resellers accross EMEA with SolarWinds Licenses, Authorized Support Renewals, Consultancy and Training.
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